Official Website of the Washington Capitals Community Relations
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Washington Capitals Community Frequently Asked Questions (FAQs)

Do the Caps donate tickets to local nonprofit groups?
The Washington Capitals have teamed up with Most Valuable Kids, Inc. (MVK) to provide a unique opportunity for Caps plan holders to donate unused game tickets to underserved children, injured soldiers and active military and their families in the D.C. area. Tickets that would otherwise go unused are redistributed by MVK to either soldiers and their families or to boys and girls, 18 and under, through numerous nonprofit organizations that focus on children in low-income and underserved households. For more information or to sign up, contact Jenn Skolochenko at jenn@mostvaluablekids.org, or visit www.mostvaluablekids.org.

Do the Washington Capitals sponsor groups, organizations or youth hockey teams?
Unfortunately, we are unable to accommodate sponsorships.

How do I get a player's photograph and/or autograph?
Although player compliance is not guaranteed, the best way to try to obtain an autograph is to attend a Caps practice at Kettler Capitals Iceplex located atop the parking garage at Ballston Common Mall at 627 N. Glebe Road, Arlington, VA, 22203. Please CLICK HERE to check out the practice schedule and call the Capitals media information line at 202-266-2379 to verify practice times. Please note that the Washington Capitals do not accept items sent by mail to be autographed and are not responsible for anything sent to our offices or to the players.

Where can I see the Washington Capitals practice?
Team practices are open to the public at Kettler Capials Iceplex, located atop the parking garage at Ballston Common Mall at 627 N. Glebe Road, Arlington, VA 22203. Please CLICK HERE to check out the practice schedule and call the Capitals media information line at 202-266-2379 to verify practice times.

How do I get the Washington Capitals to participate in youth hockey activities?
All requests for programming, availability and participation in youth hockey events should be mailed to:

Washington Capitals
Attn: Youth Hockey Coordinator
627 North Glebe Road
Suite 850
Arlington, VA 22203


How do I get a Washington Capitals player or coach to visit an event?
The Capitals receive a significant number of requests each year for our players and coaches and they maintain an extremely tight schedule throughout the season with practices and games. While we recognize the importance of celebrity appearances at charitable and community functions, we only ask our players and coaches to attend team-organized events.


How can I line up an appearance by Slapshot, the Washington Capitals mascot?
To request an appearance by Slapshot, please call 202.266.2230 or email slapshot@washcaps.com. Written requests can also be mailed or faxed to:

Washington Capitals
Attn: Mascot Coordinator
627 North Glebe Road
Suite 850
Arlington, VA 22203

Fax: 202.266.2220

How do I get the Red Rockers to appear at an event?
Please CLICK HERE to fill out the Red Rockers request form. All appearances are subject to availability and approval by the Washington Capitals. Requests must be made at least two weeks in advance of the event. If you have any questions or would like additional information, please contact gameentertainment@washcaps.com.

How do I get in touch with my favorite player?
Players can receive fan mail by sending letters to:

Washington Capitals
Attn: (Player's Name)
627 North Glebe Road
Suite 850
Arlington, VA 22203

Please note that the Washington Capitals organization and its players are not responsible for items sent to our offices. Additionally, the organization and players are not responsible for returning any items sent.

How do I find out about Washington Capitals player appearances and or autograph sessions?
By checking the Washington Capitals website on a continual basis, you will find out information regarding player appearances and autograph sessions.  We also recommend that you CLICK HERE to sign up to receive our free email newsletter, Ice Chips.


How do I purchase Washington Capitals media guides and/or yearbooks?
The Washington Capitals media guide can be downloaded free of charge at WashingtonCaps.com. Yearbooks can be purchased by mailing a $10 check per yearbook made payable to the Washington Capitals to:

Washington Capitals
Attn: Yearbook
627 North Glebe Road
Suite 850
Arlington, VA 22203

How often do the Washington Capitals participate in community events?
Many of our players are involved within the community. To find out what our players are doing, visit the Community News section of the Community page on WashingtonCaps.com.

How can I get a message on the matrix board during a game?
For a minimum donation of $25 to Washington Capitals Charities, fans can place written announcements on the matrix boards. Announcements run on the side LED boards (not the center-ice video board) during the first five minutes of each intermission. Orders must be received at least 24 hours prior to the date of the game. For weekend and Monday games, orders must be received the Friday before the game. Please note that the Washington Capitals reserve the right to accept or deny any announcement dependent on its content. For more information on messages being displayed, contact Guest Services at 202.266.2350 or guestservices@washcaps.com. CLICK HERE for a matrix board announcement application form. Mail or fax your request to:

Washington Capitals
Attn: Guest Services
627 North Glebe Road
Suite 850
Arlington, VA 22203
Fax: 202.266.2330

 
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